Why don’t you operate a “shopping
basket” order system ?
We would love to have a shopping basket system but nobody has come up with
a method of selling leather by this system. The problem is that every hide
is a different size and we don’t know the precise cost of your hide
until it has been selected.
To get round the problem some firms charge “per hide” but this
method usually means a higher charge. We only charge for the exact number
of square feet you receive. Our method is a little slower but it is usually
cheaper for you.
How do I order a hide if I don’t know how
big it is?
Our regular customers know the rough limits of available sizes and
leave it up to us. They sometimes say “small preferred” or “large
preferred” or whatever is their preference. If you would like to know
the exact size or price just ask us for a quote and we will send you the exact
figures.
How do I place an order?
On our home page look at the top right corner. You will see a button
labelled “ORDER HERE.” Click on this and follow the links.
How do I pay?
We are happy to accept payment by Cheque or Debit Card or Credit
Card. (there is a 2% charge for credit card transactions but no charge on
Debit Cards) We do not accept PayPal. If you would like to pay by Card please
DO NOT send details by email. Please send by FAX to 0191 261 7648 or phone
us on 0191 232 4179 or 0191 222 1927. For your security we will destroy your
data as soon as it has been used.
Is Vat charged on the prices
in the catalogue?
Yes Vat is charged on all items except books, currently at the rate
of 20%
Why do you charge Vat on postage and carriage
when I can buy stamps without tax ?
This is required by Customs & Excise. ( Notice 700 section 8.3)
If stamps are sold at a Post Office they do not incur Vat but if we stick
them on a parcel then Vat must be charged. Please don’t blame us –
it all goes to the government
How can I speed up my order ?
The best way is to send a written order using the correct order codes
and sizes and send this by email or Fax. Phone orders slow us down.
Why are phone orders slower ?
We always have a queue of people waiting for orders. If we are talking
on the phone – we are not packing their parcels. This in turn delays
your order. Verbal orders are also liable to errors.
I need some information before I start –
do you offer advice ?
Yes of course – we are happy to give advice – just send
an email or give us a ring.
Why the funny name?
The founders family were from Guernsey where Le Prevost is a fairly
common surname. Somewhere along the line the “st” got lost leaving
Le Prevo as our name.
